FAQ

Q: What is the delivery time on my purchase?

A: Please have a look at the Shipping page.

Q: What are the delivery fees on my purchase?

A: Please have a look at the Shipping page.

Q: What about duty and taxes?

A: Please have a look at the Shipping page.

Q: Is it possible to have the Box shipped to __________? 

A: Boxes can be shipped worldwide (prices may vary). Check out our shipping page for more info.

Q: Is it possible to have your boxes in large quantities for events such as weddings, parties or festivals?

A: Heck yeah! Contact us and we will gladly make it happen!

Q: Can you send your box at a later date?

A: Yes, just fill out the form with your request while you checkout!

Q: The content of my box has been damaged during shipping, what can you guys do?

A: We are not responsible for damages that occur during shipping, but let us assure you that we put a lot of effort into making sure that everything is wrapped and secured for the trip to its destination! If it ever happens, just email us at [email protected] and we will see what we can do.

Q: What happens if the intended receiver never picks his box from the post office or refuses to pay the taxes?

A: Please have a look at the Shipping page.

Q: You didn’t even come close to answering my question!

A: Contact us!