LHotel, Montreal, Canada – MONTREALINABOX

Each review score is between 1 and 10. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests submit their subscores and their overall scores independently – there’s no direct link between them.

You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.

We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.

Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.

Ideally, we’d publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):

  • Politically sensitive comments
  • Promotional content
  • Illegal activities
  • Personal or sensitive info (e.g. emails, phone numbers, credit…

LHotel, Montreal, Canada – MONTREALINABOX – Source

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